John Fisher possesses extensive experience in customer success and implementation management, currently serving as an Enterprise Customer Success Manager at Gem since February 2020. Previous roles at Gem included Implementation Program Manager, Senior Customer Success Manager, and Customer Success Manager. Prior to Gem, John worked as a Customer Success Manager at Triplebyte and held positions at Gusto as Manager of Implementation and Customer Success. Additionally, experience includes an Account Executive role at ClearSlide and Business Development at McCalmont Engineering. Early career involved working as a Field Sales Manager at Vector Marketing. John earned a Bachelor of Science in Business Psychology from Palo Alto University between 2010 and 2012, having previously attended UC Santa Barbara from 2007 to 2009.
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