Our technicians are available for all of your heating and cooling, plumbing, and electrical needs 24/7. GEM has proudly served Southern New England since 1949.

Construction

GEM Plumbing and Heating

GEM Plumbing and Heating's headquarters in Lincoln, RI, United States

Sarah Nattress

Wendy Dumas

Ruth Angelici

Brenna Gantt

Vera L. Riker

James Altomari

Eric Peloquin

Amber Brousseau

Angela Teixeira

Rob Farland

David Gervais

Susan Larkin

Justin Scivola

The Management Team at GEM Plumbing and Heating oversees and optimizes various operational aspects of the company. This team ensures seamless coordination between departments, enhances service delivery, manages training programs, and maintains an efficient fleet to uphold GEM's high standards of customer service and expertise in Southern New England.

Management Team

The Customer Support Team at GEM Plumbing and Heating ensures exceptional service by handling customer inquiries, scheduling appointments, and dispatching technicians 24/7. The Call Center Supervisor oversees the team’s operations, the Dispatcher coordinates service calls efficiently, and Customer Service Representatives assist customers with any questions or concerns.

Customer Support Team

The Human Resources and Payroll Team at GEM Plumbing and Heating is responsible for managing employee relations, overseeing benefits administration, ensuring accurate and timely payroll processing, and implementing HR policies to support a productive and compliant workplace.

Human Resources and Payroll Team

The Project Management team at GEM Plumbing and Heating coordinates and oversees all aspects of complex plumbing, heating, and electrical projects. This includes planning and scheduling, resource allocation, and ensuring timely and efficient project completion to meet client standards. Their expertise also covers specialized HVAC systems such as VRF/VRV, ensuring top-notch service and technical excellence.

GEM Plumbing and Heating

Org chart

Teams

Management Team

Customer Support Team

Human Resources and Payroll Team

Project Management

Offices

GEM Plumbing and Heating

Org chart

Teams

Management Team

Customer Support Team

Human Resources and Payroll Team

Project Management

Offices

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