Hailey Mullen is a Technical Incident Manager at LMS, Inc., a position they have held since 2022. Previously, Hailey worked at Princess Cruises from 2015 to 2022, where they served as an Ocean Brand Pilot, Lead Navigator, and Junior Assistant Purser. Prior to that, they gained experience in customer service at Fairmont Hotels & Resorts as a Reservations Agent and Customer Service Representative from 2013 to 2015. Hailey holds an Advanced Diploma in Hospitality Administration/Management and a Diploma in Medical Office Management/Administration, both from Canadore College, where they achieved a 4.0 GPA.
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