Benoit RIDOUX has extensive experience in the field of site reliability engineering and solutions architecture, primarily within Thales Digital Identity and Security, formerly known as Gemalto, since October 2011. As a Site Reliability Engineering Manager, Benoit oversees the SRE team for Thales Dexxis Cloud Service, focusing on availability, scalability, and efficiency. Prior roles include Solutions Architect for Dexxis Instant Issuance Cloud and Central Issuance solutions, where Benoit was responsible for ensuring service delivery according to SLAs and enhancing customer experience through technical oversight. Benoit also served as a Technical Leader, guiding teams across the South East Asia region and facilitating pre-sales activities. Previous experience includes software engineering at Atos Origin and the development of complex systems for naval defense at DCNS. Benoit holds an engineering degree from ESIL and a Higher National Diploma in Computer Science from IUT d'Aix-En-Provence.
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