Gemba+
Sam Becker is the Founder and Principal Consultant of Gemba+, established in January 2021, focusing on assisting businesses with their technical challenges. Previously, Sam served as the Systems Architect and IT Director at Holland 1916 from January 2015 to January 2021, where key accomplishments included leading the development of a bespoke ERP/MES system to enhance operational efficiency. Sam's career includes ownership of Sam's Computer Services, providing IT managed services from 2009 to 2015, and positions as a Network Technician at Lamm Technical Resources and a CIA at Geek Squad. Sam holds a degree in Digital Media Production from the University of Central Missouri and completed education at Ranken Technical College.
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Gemba+
The best ideas for improving processes often come from asking the right questions to the people in the Gemba. The team members on the shop floor, the cooks in the kitchen, the doctors and nurses helping the patients. They are working day in and day out... finding all of the little intricacies to the flow of their procedures. Often times finding the fastest way to get the task done in a cumbersome system. However, companies cannot only rely on the ideas and feedback from the team members in the Gemba. That is where the "+" comes into the name of Gemba+. The "+" represents the connection between the vision of management with the streamlined flow of the Gemba. We can find the most efficient way to build effective processes by applying the long-term vision of management and digging deep into the details of the Gemba.