Joyce Schmidt

Joyce Schmidt is an experienced professional in credit card operations and client services, currently serving as Associate Director of Credit Card Operations at Gemini since February 2022. Prior experience includes roles as Creditor Relationship Manager and Manager of Client Support and Operations at ClearOne Advantage, where responsibilities encompassed building relationships with creditors, managing client support teams, and enhancing service delivery. At Global NPO, Joyce acted as Director of Client Services, implementing an outsourcing strategy that resulted in significant annual savings. Earlier experience at JHassGroup involved directing a call center team supporting over 40,000 client contracts, managing substantial settlements in unsecured credit card debt. Joyce holds an Associate's degree in Applied Sciences from The Bryman School of Arizona.