Cameron North

Cameron North is an accomplished professional in customer experience, currently serving as the Director of Customer Experience Strategy & Insights at Genentech. Previously, they held the Director Global Customer Experience position at Abbott from 2018 to 2025, where they successfully implemented global strategies that led to significant improvements in customer satisfaction. Cameron’s extensive background includes a variety of roles in strategic marketing, coaching, and education, complemented by an MBA from Arizona State University. They are also a Certified Customer Experience Professional (CCXP), firmly establishing their expertise in customer loyalty and retention strategies.