Jacquelyn Jacinto is a dedicated Patient Resource Specialist currently at Genentech since July 2022, with prior experience in the same role through PRO Unlimited from August 2020 to July 2022. In these positions, Jacquelyn has excelled in providing exceptional customer service to patients and medical professionals, handling high-volume inquiries, and acting as a Subject Matter Expert. Jacquelyn has also demonstrated leadership as Editor in Chief of the Patient Resource Center’s Newsletter team, produced technical support for Genentech programs, and contributed to Channel Operations. A Bachelor of Arts in Business Administration with a concentration in Marketing and minors in Psychology and Leadership Studies was earned at Dominican University of California, where Jacquelyn graduated Cum Laude. Previous roles include marketing and administrative support in various organizations, highlighting versatility and strong communication skills.
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