Jeff Russell is a Senior Cisco Voice Solutions Engineer with over 20 years of experience in software, web, and database development. They have a Certified Management Accountant (CMA) designation and specialize in financial software development, as well as Cisco telephony solutions. Currently, Jeff is employed at GDT - General Datatech, focusing on contact center solutions, while their past roles include positions at ConvergeOne, TrialCard, and Abbott Laboratories, among others. Jeff holds degrees in Commerce and Applied Information Technology, and has developed solutions across diverse sectors, including government and pharmaceuticals.
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