Umar Farooq is a Program Management Engineer at GE since May 2023, possessing a solid background in IT support and customer engagement. Previously, Umar worked as an IT Support Technician at ICE SCOOP (LEEDS) LTD, where responsibilities included providing first and second line technical support and enhancing CRM dashboards. Prior experience includes serving as a Retention Advisor at Capita O2, focusing on customer education and budget-compliant solutions, and as a Real Estate Agent at Dar Al Mumtaz, handling data management and property liaison. Umar holds a Bachelor's degree in Information Technology and a Foundation degree in Pre-Engineering from The University of Huddersfield, along with A Levels in Pre-Engineering from Lahore Grammar School.
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