Patrick L. is an experienced professional currently serving as an Advisory Specialist at General Motors since July 2024, focusing on service operations, performance metrics analysis, and customer experience enhancement. Previously, Patrick worked as a Service Desk Analyst at Accenture from July 2021 to March 2023, followed by a role at ESSILOR MANUFACTURING PHILIPPINES INC. as an Information Technology Service Desk from November 2023 to January 2025. Patrick has also contributed as an Account Executive at Flatworld Solutions from February 2020 to May 2021, excelling in customer support and communication. Additionally, Patrick served as a Technical Support Specialist at SupportYourApp from September 2023 to April 2024, effectively managing customer queries and implementing marketing strategies to boost client satisfaction and loyalty.
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