Céline Baptista

Céline Baptista has extensive experience in project management and marketing, primarily within Generali since March 2006, where responsibilities have included leading the NPS Program in France, coordinating stakeholder engagement, and driving continuous improvement efforts. Prior roles at Generali include overseeing marketing strategies, defining value propositions, and launching online savings products. Before Generali, Céline Baptista worked at Profideo conducting quantitative and qualitative studies for banking and insurance sectors, as well as at OECD-OCDE and Banque de France, contributing to significant economic studies. Academic background includes a DEA in Economics from the University of Paris I: Panthéon-Sorbonne and a Master's degree in Strategic Marketing from Groupe IFG.