Fiona Merand

Fiona Merand is currently the PMO Lead Management at Generali, where they define and manage the governance of lead management projects. Previously, they served as a Transformation Project Manager at AXA Gulf, focusing on the reorganization of the call center in the United Arab Emirates. Fiona's extensive experience also includes roles at AXA in France, where they were responsible for managing large accounts and leading commercial platform projects. They hold a Master's degree in Sales strategy consultancy and business intelligence from ICD Business School, as well as a Master 1 in Marketing and Sales management from the Conservatoire National des Arts et Métiers.