Troy Hamilton is a seasoned professional in customer service and technical account management, currently serving as a Technical Account Manager at Generation-e since October 2025. Prior experience includes a significant role as Customer Service Centre Coordinator at Lake Macquarie City Council from December 2012 to August 2025, and as Senior Customer Service Manager at Ubank from February 2011 to December 2012. Hamilton held multiple positions at Sensis, including National Customer Solutions Manager and Customer Operations & Carrier Relations Manager, overseeing customer complaints resolution and operational budgets of $4.2 million. Additionally, experience at Pacific Access includes various business roles, providing a well-rounded foundation in customer service and operational efficiency. Hamilton's extensive background in managing customer relationships and leading teams is complemented by a strong focus on improving customer satisfaction and implementing effective business processes.
This person is not in any teams
This person is not in any offices