William Taylor

William (Neil) Taylor possesses extensive experience in IT support and technical services, currently serving as IT Support Tech III at Genesco since April 2022. Prior roles include Technical Specialist at HCL America, Inc., where responsibilities encompassed field services and conferencing services, and Analyst-Technology at Ascension Technologies, focusing on conference room design, audio/video support, and software licensing for platforms such as Google Voice, MS Teams, and Zoom. Early career experience includes a decade as a Network Operations Technician at Aquis Communications, where skills developed in cabling, software installation, and telecommunications monitoring. William (Neil) Taylor holds a Bachelor of Science degree in Information Technology from Western Governors University.