Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses. 

Software

Genesys

The Indianapolis office focuses on software engineering, marketing, legal support, and operational management.

Indianapolis

The Quezon City office supports technical operations, customer success, and professional services across various sectors.

Quezon City

Genesys' headquarters in Daly City, CA, United States

Tony Bates

Glenn Nethercutt

Scott Cravotta

Brian Swartz

Beau Canada

Larry Shurtz

Olivier J.

Peter Graf

Trevor Schulze

Jonathan Chow

Eva Majercsik

Allen Chiu

Marcee Wardell

Sijin Pisharody

Guillaume Lardeux

Kelly Battles

Brian Ruder

Stephen Ensley

Ryan Lanpher

David Tunnell

Ash Kulkarni

Ann Mather

Will Packwood

This department focuses on the design, development, and maintenance of software applications and systems.

Software Development

This department focuses on delivering expert consulting and service solutions to clients, ensuring successful implementation and optimization of products.

Professional Services

The Sales Operations team at Genesys plays a critical role in enhancing the efficiency and effectiveness of the sales process. This team is responsible for providing strategic support to the sales force by analyzing performance metrics, managing sales tools and technologies, and streamlining workflows. Additionally, they facilitate communication between sales and other departments, ensuring alignment on goals and maximizing customer experience and satisfaction.

Sales Operations

This department focuses on enhancing customer satisfaction and fostering client relationships throughout their engagement with the company.

Customer Success Management

This department provides assistance and solutions for technical issues related to products and services.

Technical Support

This department is responsible for overseeing the planning, development, and marketing of products throughout their lifecycle.

Genesys

Org chart

Board & advisors

Teams

Software Development

Professional Services

Sales Operations

Customer Success Management

Technical Support

Product Management

Offices

Genesys

Org chart

Board & advisors

Teams

Software Development

Professional Services

Sales Operations

Customer Success Management

Technical Support

Product Management

Offices

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