James Ealing currently serves as Principal Solutions Consultant at Genesys since November 2023. Prior to this, James held various roles including Lead Business Systems Analyst in Enterprise Architecture at Sapiens from July 2023 to November 2023, and Senior Solutions Consultant at Pegasystems from October 2019 to July 2023. A significant portion of James's career was spent at Lincoln Financial Group, where multiple roles included Senior Analyst in Technology Strategy and Senior Project Manager from August 2009 to October 2019. Earlier experience includes positions as Indirect Lending Officer at Midwest America Federal Credit Union and Registrar at Parkview Health. James earned a Bachelor of Science in Business Administration and Management from Indiana Institute of Technology and an Associate of Science in the same field from Ivy Tech Community College.
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