Cha A

Cha A is an experienced professional in customer service and community management, currently serving as a Customer Service Representative at Genetec since August 2019. In addition to this role, Cha A has been a Community Manager at CANDY since 2016, focusing on consulting, content creation, photography, competitive analysis, and artistic direction across various social media platforms including Twitter, Facebook, Instagram, LinkedIn, and TikTok. Previous experience includes a position as Sales and Customer Service Manager at Miumiu from 2014 to 2015, where responsibilities included customer loyalty and CRM communication, and as Project Manager at APC from 2013 to 2014, overseeing collection development, digital campaigns, sales analysis, pricing, and launch dates. Cha A holds multiple degrees, including an MBA in Fashion Communication & Industry from Berkeley College, a Master's in International Business from Shanghai Jiao Tong University, a License in Asian Business from ISUGA, and a BTS MUC in Management from ISIFA.