Steve (Stefano) Bruno is a seasoned IT professional with extensive experience in support services and team leadership. Currently serving as Team Leader for IT Support Services at Genetec since August 2022, Steve supervises and leads a global team of analysts. Previously, Steve held multiple roles at dormakaba, including Senior Support Analyst and Regional Team Lead, focusing on supporting Canadian offices and leading IT projects. Other roles include Desktop Senior Support Analyst at Golder Associates, Technical Support Specialist at SmartUse/NewForma, Systems Technician/Analyst at Omnitrans Corp. Ltd., and IT Consultant at CGI, where a variety of tasks encompassed systems administration and desktop support in both Windows and Novell environments. Steve possesses a DEC in Computer Sciences from Vanier College and holds an ITIL 4 Foundation certification, demonstrating a commitment to professional development.
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