Aaron O'Brien

Aaron O'Brien is a skilled Client Support Engineer currently at Genius SIS since September 2023, with a notable history in technical support and software development. Previous roles include Technical Solutions Engineer at JupiterOne, where Aaron provided Tier 2 support for cybersecurity solutions, coached customers on GraphQL requests, and collaborated with product management. As a Client Support Specialist at TransLoc, 100% retention of strategic partners was maintained through effective training sessions. Aaron's technical background includes a software development bootcamp at Momentum Learning, featuring proficiency in Python and JavaScript, and earlier experience at AT&T as a Retail Sales Consultant, excelling in sales and customer satisfaction. Academically, Aaron holds a Bachelor's Degree in Psychology from Indiana University Bloomington and a B.A. in Psychology from Indiana University Northwest.