Jon Albert

Jon Albert has extensive experience in customer experience and advanced analytics, currently serving as VP of Customer Experience, Insights, & Innovation at Genmab since May 2021. In this role, Jon leads key commercial operations functions, including market research, forecasting, and data strategy for US operations. Previously, Jon held various executive positions at Incyte, overseeing strategic customer engagement and advanced analytics, as well as leading sales operations and digital strategy initiatives. Jon's earlier roles include significant leadership positions at Auxilium Pharmaceuticals and Prometheus, focusing on market analysis and operational excellence. Jon earned a BS in Food Marketing from Saint Joseph's University.