LW

Lori W.

Quality Process Technical Writer at GenMark Diagnostics

Lori W. has a diverse work experience spanning different industries. In their current role at GenMark Diagnostics since 2020, they serve as a Quality Process Technical Writer, responsible for designing and documenting inspection procedures, ensuring compliance with quality system requirements and regulations. Lori collaborates with inspection teams to evaluate and improve the inspection process and equipment. Additionally, Lori has also worked as an EH&S Technician at GenMark Diagnostics, where they performed health screenings and provided administrative support.

Prior to their current role, Lori worked as a Marketing Specialist at Dawson & Dawson, Inc. from 2013 to 2016. In this role, they created and executed online and offline ad campaigns, maintained databases, and reported analytics. Lori also developed the company's social media strategy, wrote blogs and advertisements, and updated the company website with fresh content. Lori played a significant role in establishing branding standards for both external and internal documents and manuals.

Before joining Dawson & Dawson, Inc., Lori held various roles at SOS Staffing Services. From 2005 to 2009, they served as an IT Operations Manager, overseeing the Help Desk team, technology infrastructure, and systems operations. Lori was responsible for evaluating workflow procedures, documenting system and non-system operation processes, and establishing standardized policies and procedures for company forms and documents. Prior to this, they were a Tech Support Manager, coordinating technical responsibilities for branch installations, relocations, and acquisitions. Lori managed vendor relationships, controlled expenses, and ensured the use of emerging technologies. As a California Regional Support Technician from 1997 to 2001, Lori provided technical support, training, hardware installations, and repairs for multiple office locations.

Lori's early work experience includes serving as an Executive Assistant at TOPS Staffing Services, Inc. in 1996. In this role, they provided support to the Technical Recruiting VP, conducting budget and trending report analysis, managing calls and calendars, and handling data entry and correspondence. Lori implemented procedures and redesigned forms to improve department performance and transitioned to a networked CRM system.

Overall, Lori W. has demonstrated a strong background in quality process documentation, marketing, IT operations, and technical support roles, showcasing their versatility and adaptability in managing various aspects of business operations.

Lori W. attended Palomar College in 2012, where they studied Graphic Communications. Prior to that, they attended Poway High School, although the specific years of their attendance are not provided. No degree has been mentioned for either educational institution.

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Timeline

  • Quality Process Technical Writer

    June, 2021 - present

  • EH S Technician

    August, 2020

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