Paul Wright

Paul Wright has extensive experience in service management and operations, currently serving as Delivery Manager and Head of Operations Assurance at Genomics England since May 2017. Initially joining on a fixed-term contract to support Service Management functions, Paul quickly transitioned to a permanent position, taking on greater responsibilities. Previously, Paul held roles as Service Desk Manager at Michael Page, where management of a 12-member team and collaboration with Service Desk Coordinators were key responsibilities. Paul's experience also includes serving as Service Desk Team Leader at Vanquis Bank, overseeing a 17-member team across multiple sites in a high-pressure environment, and 2nd Line Application Support Manager at Hays, where Paul managed a small team during a significant system transition. Paul’s educational background includes attendance at Albury Manor and Albury Manor Secondary School from 1980 to 1984.