Aashish Verma is an accomplished Assistant Vice President with over 20 years of experience in ServiceNow architecture, ITSM consulting, and operational excellence. Aashish has held roles at organizations such as Genpact, where they served as Senior Manager for ITSM, and Ericsson India as Global Quality Lead for ITSM, leading initiatives to enhance service delivery and ensure adherence to ITSM processes. Aashish studied at Delhi University, earning a Bachelor of Commerce, and holds a Post Graduate Diploma in Business Administration from Symbiosis Centre for Distance Learning. Currently, Aashish focuses on driving innovation in automation and AI technologies.
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