Ajay Sharma is currently a Manager at Genpact, specializing in Order to Cash operations with over ten years of experience in customer service. Previously, Ajay held roles as an Assistant Manager and Senior Customer Support Executive, gaining extensive expertise in B2B collections, cash application, and credit management. Ajay's background includes leading teams, managing a portfolio of $16 million, and ensuring compliance with HIPAA and FWA standards. Ajay completed a BCA in Computer Science at Mewar Institute of Management, further enhancing their analytical skills within the KPO/BPO industry.
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