Ananda Sengupta has over 21 years of experience in the customer service and operations sectors, specializing in end-to-end operations, talent retention, and process transitions. They have held leadership roles at companies such as Capgemini and Genpact, where they managed supply chain operations and service delivery across various global markets, including Europe and Asia-Pacific. Ananda is skilled in Six Sigma methodologies, process automation, and data management, and holds a degree in Electrical Engineering from Mumbai University. Their commitment to excellence in operations has earned them multiple accolades, including the Best Manager of the Year award in 2012.
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