Atul Rai is a transformation leader and vice president at GENPACT, where they have worked since 2004, with a focus on driving process improvements and management across various business operations. With over 24 years of experience in the Business Process Management industry, including significant roles in transitions, quality leadership, and operations management, Atul has specialized in enhancing customer service and financial processes. They currently lead transformative projects, creating digital roadmaps and ensuring seamless operations for clients in the life insurance sector. Atul holds multiple certifications, including Project Management Professional (PMP) and Six Sigma Black Belt, and has an educational background in finance and accounting from esteemed institutions.
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