Bikram Roy is an experienced professional currently serving as a Process Developer at Genpact since January 2022, with approximately 3.5 years in this role. Prior to Genpact, Bikram worked as a Customer Service Specialist at Tech Mahindra from August 2017 to December 2020, focusing on inbound e-commerce sales calls and providing support for OYO International. Educational qualifications include a High School Diploma in Computer Science from Nawab Bahadur's Institution and a Bachelor of Computer Application from Maulana Abul Kalam Azad University of Technology, West Bengal, completed in 2017.
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