Chaity Nag possesses a diverse background in customer service and financial processes, beginning with a role as a Customer Service Representative at Star Health and Allied Insurance Co. Ltd from January 2021 to May 2022, where inbound calls and ticket management were primary responsibilities. Following this, Chaity transitioned to Aakash Educational Services Limited from May 2022 to January 2023 as a Students Management professional, focusing on documentation and exam invigilation. Experience continued with BT Group as an Order to Cash Process Associate from March 2023 to April 2024, handling payment allocations and customer inquiries. Currently, Chaity serves as a Senior Process Associate in Order to Cash at Genpact since June 2024, managing overdue bills and customer payment records. Educationally, Chaity holds a Higher Secondary degree in Accounting from Durgapur Girls School and a Bachelor of Commerce with Honours in Accounting and Finance from The University of Burdwan, achieving an A+ grade.
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