Deborah Kent

Deborah Kent has three decades of experience in the financial industry, specializing in quality assurance, auditing, training, management, and account handling, particularly in third-party collections. Since 2023, they have been a Quality Assurance Senior at Genpact. Prior roles include Internal Auditor and Training Manager at Diversified Consultants, Inc., and Account Representative at Enhanced Resource Centers. Additionally, they served as a QA Compliance Specialist at Central Credit Services and as a Senior Quality Assurance Representative at FIS from 2020 to 2023.