Dennis Michael has over nine years of experience at Genpact, currently serving as a Manager since January 2014. In this role, Dennis has been involved in the CGRLH Vertical, working with various accounts across the manufacturing, reviews, and retail sectors, focusing on strategic and tactical planning, operations management, client relationship management, team management, and project management. Prior to this position, Dennis worked as an Assistant Manager at Genpact from January 2011 to December 2013, where responsibilities included team management, recruiting and training team members, implementing performance management processes, and handling escalations and customer queries.
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