Devender Singh Bisht is an Operations Manager at Genpact with 14 years of experience in the BPO industry, specializing in US Healthcare and Life Insurance. They held previous roles as an Assistant Operations Manager at Genpact and an Assistant Manager at EBIX Health Administration Exchange, Inc. Devender has a background in adjudicating claims, client management, and training, with a strong focus on process quality and team performance. They possess multiple certifications, including Lean Six Sigma Green Belt and BPMS, and hold a Bachelor’s degree in Economics from Delhi University. Devender is currently pursuing education in Generative AI at Genpact.
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