Jacob P A

Jacob P A is a professional with over 22 years of experience in customer service, administrative, and human resource support roles. Currently, they serve as a Senior Manager at Genpact, where they focus on anticipating business needs and ensuring effective support for operations. Previously, Jacob worked as an Administrative Assistant at Irplast Adhesives India Ltd and spent 24 years at GENPACT LLC, managing headcount and client logistics while working closely with Life Sciences and Consumer Packaged Goods accounts. Jacob holds a BA in Economics from the University of Calicut, a PG Diploma in Human Resource, and a Diploma in Management from IGNOU.