Joan Ladines is a Senior Operations Manager at GENPACT, where they have been since 2011, ensuring client service levels and coordinating performance improvement plans. Prior to their current role, Joan held positions at Sitel as an Operations Manager and Trend Micro as a European Technical Support Dispatcher. They began their career in technical support roles at eTelecare Global Solutions. Joan earned a Bachelor of Science in Mathematics and Computer Science from the College of the Holy Spirit in 2000.
This person is not in the org chart
This person is not in any teams
This person is not in any offices