Kajal Deb is a seasoned Business Intelligence and Workforce Management leader with 20 years of experience in business analytics, capacity management, and customer accessibility. Currently serving as Assistant Vice President at Genpact, Kajal employs data-driven strategies to optimize workforce and reduce costs, achieving significant annual savings. They have held various leadership roles across prominent organizations, including Capgemini, Amazon, and QUATRRO PROCESSING SOLUTIONS, where they focused on improving performance metrics and stakeholder engagement. Kajal holds an MBA in Operations Management, along with an Executive program in Business Analytics, and an Honors Diploma in Computing.
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