Manish Agarwal has a diverse background in customer service and management, starting as a Customer Service Associate at Firstsource Solutions Limited from May 2007 to July 2008. Following this, Manish held various positions at Bank of America as a Team Developer between August 2008 and October 2014, and subsequently transitioned to GENPACT, serving as an Assistant Manager from October 2014 to August 2022. Manish then advanced to a Senior Manager role at Genpact, beginning in August 2025.
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