Manojj Jacob is a seasoned professional with extensive experience in operations and service delivery across various sectors, including financial services and insurance. With a career spanning multiple roles from Business Analyst at Xchanging to Assistant Vice President at Genpact, Manojj has demonstrated expertise in managing transitions, enhancing customer satisfaction, and spearheading process improvements through automation. Educational qualifications include a BA in Economics from the University of Delhi and certifications in Project Management and ISO 9001:2008. Manojj's background reflects a strong focus on delivering high-quality outcomes while meeting key performance indicators and service level agreements.
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