Mario Eugene is the Training Quality and Policy Manager for Trust and Safety at Genpact, where they leverage a Lean Green Belt Certification and over 6 years of experience to drive operational excellence and employee development. They have served in various roles within Genpact, including Manager and Policy and Training Lead, enhancing their skills in commerce, English, and training. Previously, Mario worked as a Senior Process Executive at Cognizant and as a Process Associate at Serco. They are currently pursuing a Bachelor of Commerce at Bhavans College, reflecting their commitment to continuous improvement and leadership within the organization.
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