Maynard Guilles has over 20 years of experience in the BPO industry, specializing in managing global operations across multiple channels, including customer service, inbound sales, tech support, and healthcare. Currently serving as the AVP and Healthcare Accounts Leader at Genpact, Maynard formerly held leadership positions at Conduent, Legato Health Technologies, and SupportNinja. They hold a degree in Business & Commerce with a focus on Economics from the University of Santo Tomas. Throughout their career, Maynard has demonstrated expertise in operational stability, client management, and innovative strategies to enhance service delivery.
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