Natarajan M is an experienced Transformation Consultant with a proven track record in the contact center domain, possessing over 16 years of expertise in voice and digital customer experience solutions. Currently serving as Vice President of Technology at Genpact since 2023, Natarajan has previously held pivotal roles at [24]7.ai and SmartConnect Technologies, where they contributed significantly to projects for major clients like Singapore Airlines and Tata Sky. They hold a Bachelor of Engineering in Electronics and Instrumentation and graduated with distinction from National Engineering College. Natarajan's skills include consulting, solution architecture, and project management, with a strong emphasis on aligning technology solutions with organizational goals.
This person is not in any teams
This person is not in any offices