Pragya S. is a Digital Transformation leader with over 15 years of experience in training, process improvement, and transformation. Currently serving as a Manager in Lean Digital Transformation at Genpact since 2022, Pragya has previously held roles at EXL and Wipro, where they focused on training development and customer service. Certified as a Lean Green Belt and Black Belt, Pragya is dedicated to utilizing advanced automation technologies, including RPA and Generative AI, to enhance organizational efficiency and drive impactful change.
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