Ripunjay Prasad is an experienced operations and quality compliance professional with a background in managing teams and ensuring client satisfaction. Currently serving as Operations Assistant Manager at Genpact since June 2023, Ripunjay oversees a team of approximately thirty individuals, focusing on client SLAs and organizational goals. Previous roles include Professional in DXC Technology, supporting the disbursement function, and Quality Compliance Analyst at EXL, where Ripunjay began as a customer service associate in 2009. Ripunjay holds a Bachelor's degree in Computer Applications and Computer Science from Indira Gandhi National Open University, completed between 2003 and 2008.
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