Robert Nan has over eight years of experience in customer service and management. Starting as an Operator Call Center at Vodafone in 2014, Robert advanced through various roles, including a Customer Service Agent at ALTEX Romania and an Expert Customer Adviser at eMAG. Robert's competencies include proactive customer engagement, issue resolution, and performance monitoring. Robert currently serves as a Front Line Manager at Genpact, leading a team of content reviewers and focusing on team development, performance management, and cross-functional collaboration. Additionally, Robert has held positions as a Sales Assistant at JYSK and as a Trainer, emphasizing training program development and employee growth.
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