Robin Kumar is a Manager of Operations with over a decade of leadership experience in the contact center and accounts receivable industry, currently overseeing operations and service delivery at Genpact since 2021. Previously, Robin held roles at WhiteHat Jr as Sales Development Manager and Exela Technologies as Assistant Manager of Operations and Team Leader. Educated at Savitribai Phule Pune University, Robin earned a Bachelor of Commerce degree and continues to pursue further education at Loyola School Jamshedpur. Known for optimizing business processes and driving operational transformation, Robin is committed to delivering operational excellence and fostering a culture of accountability.
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