Sergio Tortora

Sergio Tortora is currently the Lead Client Partner at Genpact, where they focus on driving client engagement and innovation initiatives. They previously held positions such as Senior Transformation Leader at AIG, where they developed and executed strategies for business transformation and financial technology implementation, and Director at PwC, overseeing process and digital transformation efforts. Sergio's earlier experience includes leadership roles at companies like NBC Universal and Vertrue, and they founded a Process Optimization Group at Transigma Partners. With a Bachelor's degree in Manufacturing Engineering from Boston University, they have consistently championed operational excellence through methodologies such as Lean Six Sigma and Agile transformation.