Shitul Gaurav is an experienced professional currently serving as a POD Lead/Manager at Genpact since January 2022, where responsibilities include leading ERP and SaaS integrations, significantly improving Order to Cash workflows. Prior to this role, Shitul worked at Citizens as a Business Analyst, focusing on developing Functional and Business Requirements Documents, and at FORTUNECODE, contributing to Capital Market and Investment Banking projects throughout the Software Development Life Cycle. Earlier experience includes a position as a Consultant at Sutherland and a Graduate Engineering Trainee role at Axon Construction Pvt Ltd, where support was provided for construction projects and daily site operations. Shitul holds an Executive MBA from the Indian Institute of Management Raipur and has degrees in Engineering and a Post Graduate Diploma in Computer Applications.
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