Srinjay Basu

Srinjay Basu has approximately 18 years of experience in the BPS/Ops domain, primarily across various industries including Telecom, Healthcare, Retail, Fleet, and Hospitality, supporting clients from the US, UK, and Europe. They have held positions at notable companies such as Genpact, Capgemini, and Sopra Steria, focusing on areas like accounting to reporting, project management, and risk management. Currently, Srinjay is a Senior Manager at Genpact, where they oversee shared service delivery, transition, and transformation initiatives. They are Lean Six Sigma Green Belt certified, reflecting their commitment to process improvement and quality management. Srinjay is also pursuing a PGDBA in Finance and Marketing from MIM while holding a Bachelor’s in Commerce from Delhi University.