Varun Navad is an Assistant Vice President at Genpact, bringing over 14 years of experience in Quality Management, Business Excellence, and Operations across various sectors, including banking, telecom, and technology. They have held roles such as Senior Manager in Operations and Lean Digital Transformation at Genpact, and Manager of Process Excellence at The Minacs Group. Varun's expertise encompasses performance improvement methodologies, Six Sigma, and business process mapping, with a commitment to enhancing customer and employee experiences. They earned a Bachelor of Business Administration from Sikkim Manipal University and completed an Executive Education Program at the Indian Institute of Management, Bangalore.
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