Venkatkumar M is an expert in AI and Automation with a background in coding and business understanding. They worked as an Incident Manager and Team Lead at HCL Technologies from 2015 to 2017, managing global production incidents and IT helpdesk operations. From 2018 to 2021, Venkatkumar continued at Accenture as an RPA Business Analyst, contributing to RPA solutions and following Agile methodologies. They served as an RPA Business Analyst at HCL Technologies from 2021 to 2022, bridging the gap between business and technical teams. Currently, as a Manager at Genpact, Venkatkumar leads projects in Automation and Process Mining while driving AI solutions for the company. They hold a B.E. in Computer Engineering from St. Peter's Engineering College, earned in 2014.
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