Vikas Lahiri is a dynamic Senior Manager of Operations with over 16 years of experience in business optimization and operational excellence. Currently, Vikas leads the P&C Insurance operations at Genpact India, overseeing insurance functions and ensuring high service delivery. Vikas previously held leadership roles at HCL Technologies, Capgemini, and United Health Care, where they managed digital process operations, team performance, and client management. With certifications in Six Sigma and a Master's in Operations Management, Vikas is skilled in process re-engineering and stakeholder engagement, consistently driving profitability and continuous improvement within organizations.
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